Airport Operations Internship

Job No.: 000166 JFKIAT Internship • On-Site
  • Weekends
  • Evening Shift
  • Morning Shift
  • Flexible Hours
Required Experience: Entry Level Location:  John F. Kennedy International Airport , NY 
Expires: Jan 23, 2025
Manages the passenger queues in the Customs and Border Patrol, TSA Security Checkpoint, and Check-in areas, including, but not limited to, managing social distancing, ensuring the continuous flow of passengers through each process, screening for non-ticketed passengers, and crowd control.

Compensation:

$20.00 Per Hour

Qualifications & Requirements:

  • Open to students enrolled and attending classes during the internship.  
  • Juniors and Seniors are preferred.
  • Ability to prioritize, track, and perform multiple tasks simultaneously.
  • Ability to function well under stressful conditions.
  • Computer competency and ability to learn the operation of Information Technology (IT) systems in a changing technical environment.
  • Administrative skills, including timely follow-up and reporting.
  • Pro-active and self-motivating approach.
  • Strong written and verbal communication skills.
  • Professional demeanor and appearance.
  • Able to pass medical screening and background checks to obtain airport ID.

Job Responsibilities:

  • Manages the passenger queues in the Customs and Border Patrol, TSA Security Checkpoint, and Check-in areas, including but not limited to managing social distancing, ensuring a continuous flow of passengers through each process, screening for non-ticketed passengers, and crowd control.
  • Trained and assigned to work as a Terminal Supervisor
  • Monitors and coordinates all functions related to landside terminal operations. 
  • Liaison with airline customers and government agencies.
  • Responds to incidents/accidents as needed.
  • Provides customer service and promotes a safe environment for passengers and employees.
  • Request service calls as needed for maintenance/cleanliness/IT issues. 
  • Manages/executes daily operational plans.
  • Initiates and receives communications via telephone/radio/computerized systems and takes appropriate action as dictated by standard procedures and as required by terminal staff. 
  • Supervise, direct, monitor daily performance, and work in coordination with outsourced contracted staff.
  • Conducts daily performance evaluations/inspections.
  • Maintains appropriate records of activity.
  • Supports management staff as needed.

Additional Information:

  • Requires working 20-28 hours a week
  • Morning shifts start at 5AM and 7AM
  • Afternoon shifts start at 1PM and 3PM
  • Shift and days off will be based upon academic schedule
  • Must be able to work a Saturday or Sunday per week
  • Salary for paid internships is $20.00 per hour.
This information is subject to change at any time.

How to Apply:

Submit all resumes and inquiries to hr@jfkiat.com with the subject heading of Operations Internship.
To have users apply for the job on your company website, enter the URL for the job application or the job listing, and the user will be redirected to apply.

Contact Information:

JFKIAT
Human Resources