JFK Passenger Service Supervisor - Air Canada

Job No.: 000204 Unifi Aviation Services Internship • On-Site
  • Monday to Friday
  • Weekends
  • Evening Shift
 Required Experience: Mid Level Location:  John F. Kennedy International Airport , NY 
Expires: Dec 20, 2024
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Unifi Customer Service Agents are the first line of defense for our customers. This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily.

Compensation:

$23.00 Per Hour

Benefits Offered:

  • 401K Matching
  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Personal Travel Benefits
  • Vision Insurance

Qualifications & Requirements:

  • Fluency in French would be an asset.
  • Must be a local (in-state) resident.
  • High School diploma or GED.
  • Valid State ID
  • Successfully pass pre-employment screening and background check. 
  • Must be at least 18 years of age.
  • Must have the authorization to work in the United States as defined by the Immigration Reform Act of 1986.
  • Must complete ramp and SIDA training to obtain airport authority identification security.
  • Must be able to carry heavy items up and down jetway stairs.
  • Must be able to be alert to moving vehicles or aircraft and use radio equipment.
  • Flexible schedule allowing work during nights, weekends, and holidays.
  • Minimum of one (1) year supervisory experience.

Job Responsibilities:

  • Assists passengers with their baggage pick-up. 
  • Assists passengers in resolving issues with their delayed, lost, or damaged items. 
  • Utilizes computer software to track and catalog luggage. 
  • Handles customer interaction with class in an efficient, effective, and professional manner. 
  • Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
  • Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.

Additional Information:

  • Explore amazing destinations anywhere Delta Air Lines flies through worldwide pass travel privileges.
  • Comprehensive Medical / Dental / Vision / Telehealth
  • 401(k) Retirement Plan
  • Have early access to your pay and enjoy competitive interest rates when you purchase white goods through our preferred vendor platforms.
  • Paid Time Off

How to Apply:

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Contact Information:

Unifi Aviation Services
Human Resources
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