Senior Account Executive, Cargo (JFK)

 Category: Air Cargo Handling

 John F. Kennedy International Airport (JFK)

 Compensation: $69,400.00 to $187,400.00 Per Year

 Employment Type: Full-Time

 Schedule: Monday to Friday, Weekends, Holidays

 Experience: 3–5 Years / Mid Level (36–48 months)

 Benefits: 401K Program, Dental Insurance, Disability Insurance, Health Insurance, Holiday Pay, Life Insurance, Paid Time Off, Parental Leave, Profit Sharing, Transportation Benefits, Vision Insurance

Job Description

The Sr Account Manager reports directly to the District Sales Manager and is responsible for maximizing cargo revenues and market share. This is achieved by generating new and promoting existing sales programs with freight forwarders and other types of accounts within a designated account portfolio. Sr Account Managers manage their assigned sales territory primarily through in-person sales calls, working from a Sales Office.

Primary Duties & Responsibilities

• Account Managers are required to plan their sales activities in conjunction with current sales strategies and rational analysis of account and market data.
• Drive revenue growth, market share expansion, and profitability across an assigned portfolio of cargo accounts
• In addition to local/regional account assignments, the Sr Account Manager is also assigned national accounts to develop relationships and opportunities. In addition to work closely with their headquarters points of contact.
• The Account Manager is required to submit timely sales plans and activity reports to their manager to support the overall objectives for the position, territory and market.
• Identify, pursue, and secure new business opportunities while building a robust sales pipeline to support future revenue growth while utilizing and maintaining sales force CRM tools.
• Accountable for meeting or exceeding measurable key performance indicator goals.
• Deepen customer relationships by implementing strategic and tactical initiatives that enhance customer engagement, improve contract performance, and elevate Delta Cargo’s brand presence within the marketplace.
• Serve as the primary commercial contact for assigned customers, ensuring timely issue resolution and a consistently high level of service.
• Practices safety-conscious behaviors in all processes and procedures.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: 

• Competitive salary, industry-leading profit sharing program, and performance incentives. 
• 401(k) with generous company contributions up to 9%. 
• New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31). 
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period. 
• LGA/JFK employees may be reimbursed up to $250/month for specific transportation expenses through the NYC Transit Reimbursement Program.
• 10 paid holidays per calendar year. 
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave. 
• Non-birthing parents are eligible for 2-weeks of paid parental leave. 
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits. 
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages. 
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health. 
• Domestic and International space-available flight privileges for employees and eligible family members. 
• Career development programs to achieve your long-term career goals. 
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint. 
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies. 
• Recognition rewards and awards through the platform Unstoppable Together. 
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare. 

What you need to succeed (minimum qualifications)

• Minimum of 2+ years of cargo sales and account management experience is required.
• Should possess a strong orientation towards sales and understand how to create and maintain profitable business relationships with assigned accounts. 
• Requires interpersonal, analytical, project management, and business decision-making skills. 
• Experience in the following computer applications is required: Microsoft Office applications (Word, Excel, PowerPoint, Access). 
• Proficiency in written and verbal communication is required. 
• Must be available to work additional hours and/or days as needed. 
• Required to make over-night business travel to cities which may be outside of the assigned territory. 
• Must be able to work effectively with minimal supervision. 
• Should possess an overall knowledge of company procedures and policies.  
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.