Human Resources Coordinator (Bilingual Spanish)

Job Description

About DO & CO 

We have a passion for hospitality and culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries, and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown, and grow constantly – sometimes beyond our own expectations.

Responsibilities: 

• Serve as the primary liaison between HR and employees, delivering exceptional service and hospitality to all staff.
• Manage the HR inbox, phone lines, and mail; escalate inquiries to appropriate HR personnel when necessary.
• Respond to employee HR-related questions or direct them to the appropriate point of contact promptly.
• Support the entire employee lifecycle, including onboarding, transfers, promotions, and terminations.
• Administer and respond to all unemployment claims, including requests for hearings and rebuttals.
• Ensure all termination-related paperwork is accurately completed and properly filed.
• Assist with tracking and correspondence related to employee Leaves of Absence and associated payments.
• Facilitate new hire onboarding, including completion of Form I-9 for employment eligibility verification.
• Process and respond to inquiries and documentation requests for Workers’ Compensation claims, employment verifications, wage verifications, national medical support notices, and legal subpoenas.
• Ensure data integrity by maintaining accurate, complete, and up-to-date employee records within the HRIS.
• Assist with timekeeping, attendance tracking, and payroll processing functions.
• Support compliance-related reporting and maintain required documentation.
• Provide general administrative support to the HR team and contribute to departmental projects.

Qualifications: 

• Bachelor’s degree in Human Resources, Business Administration, or a related field, preferred.
• 1–3 years of HR experience, ideally in a large or multi-unit organization.
• Bilingual in English and Spanish, required. 
• Solid understanding of HR policies, employment law, and HR best practices.
• Experience using HRIS and payroll systems; Ceridian/Dayforce experience preferred.
• High level of discretion and ability to maintain confidentiality of sensitive information.
• Strong organizational and time-management skills with keen attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience in the union environment, food service, hospitality, or airline industry is a plus.
• Willingness to travel occasionally between company locations.

What We Offer: 

• Pay range: $26.00 – $30.00 hourly.
• Complimentary daily meals, including breakfast, lunch, and dinner.
• Medical, dental, and vision benefits for eligible full-time employees.
• 401(k) eligibility for full-time employees.
• A workplace committed to culinary excellence, innovation, and exceptional hospitality.
• Genuine career-development opportunities, both nationally and internationally.
• The opportunity to represent and collaborate with a global leader in luxury gourmet entertainment.