Airport SOC Operator – JFK

Job Description

SOC Operator (Security Operations Center Operator)

Essential Functions / Key Responsibilities               

• Monitors intrusion alarms and systems.
• Operates video monitors and systems.
• Conducts event queries as directed by the Shift Supervisor or Account Manager.
• Writes reports of criminal or other suspicious activities concerning Company property, personnel, or operations.
• Advises Shift Supervisor of any emergency or security issue.
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position. 

Basic Qualifications 

Prerequisites: 

• Must be a local (in-state) resident.
• Ability to pass a pre-employment drug screen.
• Must have 10 years of law enforcement experience.  
• Ability to pass up to a 10-year background check. 
• Must be at least 18 years of age. 
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. 
• Must complete SIDA training to obtain airport authority identification security.
• Must be open-minded and ready to work as part of a detail-oriented team. 

Knowledge, Skills & Abilities: 

• Excellent customer service skills. 
• Strong work ethic. 
• Ability to work in a team-oriented environment.  
• Strong attention to detail.

Benefits

• Flight Privileges – Offered after 30 days for employees and eligible family members with Delta Airlines!
• Competitive pay with daily access to earned wages
• Paid holidays and paid time off
• Comprehensive Medical, Dental, and Vision Insurance
• 401k company match upon eligibility
• Exclusive discounts and additional wellness programs

Preferred Qualifications 

• Minimum 2+ years of relevant experience preferred.
• Able to communicate information and instructions verbally and/or via radio equipment. 
• Knowledge of CCTV and Access control systems.
• Able to communicate effectively and professionally. 
• Knowledge of security principles and practices. 

Working Conditions 

• Various Full-Time Shifts
• You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime.

Work Environment:  

• Must be alert to moving vehicles and use radio equipment.  
• Employees work inside the Delta Air Line corporate offices.  Utilizes a personal computer.  May sit for long periods. 
• Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations.  
• Physical Demands/Requirements:  
• Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.  
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Sense of Sound/Hearing – Must be able to communicate by radio, phone, and other devices.
• The incumbent is regularly required to stand and walk; use hands to finger, handle, reach with hands and arms and talk or hear.  The employee must occasionally lift and/or move up to 20 pounds.
• Must be able to work in cramped or high places.

Education: High School or better.