Restaurant General Manager – The Palm Steakhouse
The Palm Steakhouse
Job Number: 26136-70
Expires on November 2, 2026
Category: Food Service & Hospitality
John F. Kennedy International Airport (JFK)–Terminal 4 (JFKIAT)
Compensation: $80,000.00 Per Year
Employment Type: Full-Time
Schedule: Flexible Hours
Experience: 3–5 Years / Mid Level (36–48 months)
Benefits: 401K Program, Dental Insurance, Employee Assistance Program (EAP), Health Insurance, Holiday Pay, Life Insurance, Paid Time Off, Pet Insurance, Vision Insurance
Job Description
Join SSP America as our next Restaurant General Manager for The Palm Steakhouse and guide a full-service w/bar concept in one of the most dynamic, fast-paced environments in the industry.
$80,000 + Potential Quarterly Bonus + Year-End Super Bonus Full Benefits • Career Growth • National Company Footprint
Why This Role Matters
Airport restaurants run differently – higher volume, tighter coordination, and a whole new level of operational challenge. As the General Manager, you run the show. You lead the full restaurant operation, collaborate with airport authorities, coach a diverse team, and make decisions that drive guest experience, financial results, and team culture.
This is a role for someone who wants to level up fast, take ownership, and grow in a nationwide organization.
What You’ll Lead
- Full-service restaurant with bar
- Cost control, ordering, and scheduling
- Hiring, training & team leadership
- Guest experience & hospitality standards
- Safety, compliance & food quality
- Collaboration with airport leadership
- Forecasting, budgeting & business planning
What You Bring
- Minimum 3 years as a Full-Service Restaurant w/ bar General Manager-level experience required.
- Experience managing in a unionized labor environment
- Strong financial and operational skills
- Ability to manage high-volume, multi-priority environments
- Experience leading diverse teams
- A mindset geared toward service, coaching, and accountability
- Comfortable using POS systems, MS Office, and operational tools
- A desire to grow – we promote strong leaders fast
Why You’ll Love Working With Us
- Quarterly bonus + year-end super bonus
- Airport environment = never boring
- Career progression across 60+ airports in North America
- Work for one of the largest airport restaurant operators in the world
- Medical, Dental and Vision
- Basic Life & AD&D Insurance
- EAP
- Voluntary Benefits: Life AD&D, Accident, Critical Illness, Hospital Indemnity, Pet Insurance
- SSP 401(k) Plan with Employer Matching
- PTO
- 6 Premium Paid Holidays
- Paid Sick Leave
- Bonus Eligibility
Job Location
The Palm Steakhouse
John F. Kennedy International Airport (JFK)
Terminal 4 (JFKIAT)
John F. Kennedy International Airport
Jamaica, New York 11430
How to Apply
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SSP America
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SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.