Assistant Operations Manager (EWR)
CLEAR
Job Number: 26202-258
Expires on November 9, 2026
Category: Passenger Services
Newark Liberty International Airport (EWR)
Compensation: $27.50 Per Hour
Employment Type: Full-Time
Schedule:
Experience: 1–2 Years / Junior (12–24 months)
Job Description
The Assistant Operations Manager will be a part of our airport leadership team, reporting to the General Manager and leading and driving the daily floor operations at your station. The ideal candidate for this position thrives in a fast-paced environment, and is a hands-on coach for security, customer service and sales.
Key Responsibilities Include:
- Spend 80% of time on the floor in a customer-facing environment at the airport
- Ensure CLEAR and TSA policy and procedures are conducted with the highest levels of security and integrity
- Monitor & drive security, service & sales on each shift
- Manage shift briefings, debriefs & huddles, as well as any changes, breaks, and rotations Coach, mentor, and train the team to meet sales and customer service goals and standards
- Oversee asset control & devices – understand how our technology works & be able to troubleshoot when necessary
- Represent CLEAR throughout the airport, TSA and airline community by building strong stakeholder relationships
- Manage incident prevention and responses
- Attend station management team meetings
Ideal candidates will have:
- 1-2 years of leadership experience in a customer-facing operation (i.e. retail, restaurants, hospitality, rental cars).
- Excellent interpersonal and communication skills with the ability to motivate, mentor and influence others.
- Ability to manage multiple priorities in an ever-changing environment
- Strong organizational skills with the ability to manage multiple priorities and tasks
- Proficiency in using technology daily in your work
- Ability to stand/walk for extended periods of time
- Ability to follow policies and procedures set forth by CLEAR, airport, state and federal regulations
- Availability to work a non-traditional schedule (i.e. weekends, holidays, early mornings, and/or evenings)
- Successful completion of CLEAR, airport, and government screening as applicable, and CLEAR background checks, including but not limited to a drug test. This may also include federal Personnel Security (PerSec) SF-85 screening, depending on your work assignment
Job Location
CLEAR
Newark Liberty International Airport (EWR)
3 Brewster Road
Newark, New Jersey 07114
How to Apply
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