Airport Operations Internship

Job No.: 000166 JFKIAT Internship • On-Site
  • Weekends
  • Evening Shift
  • Morning Shift
  • Flexible Hours
 Required Experience: Entry Level Location:  John F. Kennedy International Airport NY 
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Manages the passenger queues in the Customs and Border Patrol, TSA Security Checkpoint, and Check-in areas, including, but not limited to, managing social distancing, ensuring the continuous flow of passengers through each process, screening for non-ticketed passengers, and crowd control.

Compensation:

$20.00 Per Hour

Qualifications & Requirements:

  • Open to students enrolled and attending classes during the internship.  
  • Juniors and Seniors are preferred.
  • Ability to prioritize, track, and perform multiple tasks simultaneously.
  • Ability to function well under stressful conditions.
  • Computer competency and ability to learn the operation of Information Technology (IT) systems in a changing technical environment.
  • Administrative skills, including timely follow-up and reporting.
  • Pro-active and self-motivating approach.
  • Strong written and verbal communication skills.
  • Professional demeanor and appearance.
  • Able to pass medical screening and background checks to obtain airport ID.

Job Responsibilities:

  • Manages the passenger queues in the Customs and Border Patrol, TSA Security Checkpoint, and Check-in areas, including but not limited to managing social distancing, ensuring a continuous flow of passengers through each process, screening for non-ticketed passengers, and crowd control.
  • Trained and assigned to work as a Terminal Supervisor
  • Monitors and coordinates all functions related to landside terminal operations. 
  • Liaison with airline customers and government agencies.
  • Responds to incidents/accidents as needed.
  • Provides customer service and promotes a safe environment for passengers and employees.
  • Request service calls as needed for maintenance/cleanliness/IT issues. 
  • Manages/executes daily operational plans.
  • Initiates and receives communications via telephone/radio/computerized systems and takes appropriate action as dictated by standard procedures and as required by terminal staff. 
  • Supervise, direct, monitor daily performance, and work in coordination with outsourced contracted staff.
  • Conducts daily performance evaluations/inspections.
  • Maintains appropriate records of activity.
  • Supports management staff as needed.

Additional Information:

  • Requires working 20-28 hours a week
  • Morning shifts start at 5AM and 7AM
  • Afternoon shifts start at 1PM and 3PM
  • Shift and days off will be based upon academic schedule
  • Must be able to work a Saturday or Sunday per week
  • Salary for paid internships is $20.00 per hour.
This information is subject to change at any time.

How to Apply:

Submit all resumes and inquiries to hr@jfkiat.com with the subject heading of Operations Internship.
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Contact Information:

JFKIAT
Human Resources
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