Aviation Operations Center Coordinator

Job No.: 000299 Global Elite Group Full-time • On-Site
  • Evening Shift
  • Morning Shift
  • Rotating Shifts
Required Experience: Mid Level Location:  Garden City, , NY  11530 
Expires: Oct 17, 2025
We are in search of an ambitious and proactive coordinator that will provide support to our Airport Operations with handling personnel sick calls, operational coverage, and daily coverage reporting.
AOC Coordinators work rotating shifts from 07:00–13:00 and 13:00–23:30, with a standard schedule of four 10-hour shifts per week (minimum). Team members must be available to work at least one morning shift and one evening shift each week. Scheduled days off may vary.

Compensation:

$52,000 Per Year

Benefits Offered:

  • 401K Matching
  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Vision Insurance

Qualifications & Requirements:

The successful candidate will be:
  • A strong communicator adept at liaising with stakeholders at all levels.
  • Comfortable with high call volume and persistent follow up.
  • Able to rely on experience, sound judgement, and critical thinking to plan, organize, and implement goals and objectives.
Ideal candidates will have a positive outlook and a keen eye for accuracy and attention to detail.  Members of our airport operations center team are highly motivated, detail oriented, organized, able to multitask and meet strict deadlines.

Job Responsibilities:

  • Handling all incoming calls to the airport operations center
  • Following established protocol for handling, documenting and reporting sick calls to operations management
  • Following established protocol for sourcing, confirming, and daily reports of coverage for all vacant posts
  • Reporting possible service failures to AOC manager and station manager in a timely fashion  
  • Maintaining current contact lists, and employee status or eligibility
  • Communicating in a timely fashion any issues or incidents that are reported into the AOC by security officers or supervisors  
  • Assist the team with special projects as needed

Additional Information:

Benefits:
  • Medical, Dental, Vision benefits, 401k with employer match, AFLAC, Paid time off
  • Employee engagement in a nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set and providing opportunities for advancement in your career
  • Opportunities for community service projects, civic engagement, and team building activities with an energetic and cohesive head office
Airport Operation Center hours- 07:00-23:30 – 7 days per week

How to Apply:

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Contact Information:

Global Elite Group
Human Resources