Animal Attendant at JFK Airport

Job No.: 000373 The Ark at JFK
  • Full-time
  • Part-time
 • On-Site
  • Weekends
  • 8-Hour Shift
  • Holidays
  • Flexible Hours
  • Rotating Shifts
 Required Experience: Entry Level Location:  John F. Kennedy International Airport NY 
Expires: Dec 25, 2025
Add to Favorites Add to List
Reporting to the APO Operations Manager and Shift Supervisor, Attendants will be responsible for providing the very best short-term care for pets transiting through JFK International Airport. Responsibilities will include, walking, feeding, grooming/cleaning and drop off/pickups. In addition, Attendants must keep accurate records of animals’ care, scan documents into system, generate invoices, take payments, respond to emails, interact with Federal agencies and customers in person and by telephone, maintain a clean work environment, and recognize supply needs.

Compensation:

$21.25 Per Hour

Qualifications & Requirements:

  • High School Diploma; Associates or Bachelor’s degree preferred
  • Valid driver’s license with good driving history
  • Animal handling experience – must be confident handling dogs, cats, and other small animals; aggressive/anxious dog/cat experience needed
  • Basic LAR in-house training 
  • Written and oral communication skills
  • Willingness and ability to work non-standard shifts including weekends and/or 12-hour shifts
  • Must provide own reliable transportation to/from work
  • Ability to prioritize and make plans with sound decision-making skills; time management
  • Dependable, reliable, and efficient
  • Working knowledge and proficiency in Outlook, Word, and Excel
  • Must be able to lift loads (up to 50 lbs.)
  • Proficiency in a foreign language such as Spanish, French, German and/or Italian a plus
  • Must meet Transportation Security Administration (TSA), Port Authority, and Customs and Border Protection (CBP) requirements which includes a background check and fingerprinting
  • Required to sign confidentiality agreement for privacy and biosecurity measures for The ARK facility

Job Responsibilities:

  • Provide high quality dog, cat and other small animal care – walking, feeding, recreation, prepare for outbound flight, receive from inbound flight
  • Feed and hydrate pets; provide medication as needed according to scheduled feeding instructions
  • Perform animal grooming duties such as washing, brushing, and drying
  • Kennel maintenance including cleaning and disinfection
  • Travel crate cleaning upon pet’s arrival
  • Preparing travel crate prior to departure
  • Launder beds/blankets/toys etc.
  • Monitor any changes in soundness and health of animals and report issues or concerns to the supervisor
  • Observe animals to detect signs of illness, disease, or injury
  • Maintain pet notes in system
  • Basic maintenance and repair of crates and kennels
  • Provide front desk support as needed including reservation, emails, answering telephone calls
  • Transportation for pets to/from cargo facilities and terminals at JFK airport
  • Demonstrate professionalism and customer service skills when working with customers, government agencies (USDA, CBP, CDC, USFWS, etc.) and airline representatives
  • Filing, scanning, and reviewing documents related to pet travel
  • Flexible when dealing with unplanned pick-ups and drop-offs

Additional Information:

Work Environment 
Opened in January, 2017, The ARK at JFK is a world premier animal reception cargo terminal operation and the first USDA-approved, full-service 24-hour privately owned airport quarantine facility for the import and export of horses, pets, birds, exotic animals and livestock travelling by air to, from and through John F. Kennedy International Airport (JFK). 

This comprehensive multi-purpose animal handling and air cargo facility at JFK comprises approximately 168,000 s.f. located in Cargo Area D directly on the secure Airport Operations Area (“AOA”).  In addition to ARK IEC, the facility houses the operations of Worldwide Freight Services (“WFS”), an airport centered urgent health care and rehabilitation operation, and office space for cargo/freight forwarding companies.  Racebrook Capital, a Manhattan-based firm, developed, financed and constructed the facility – the first new cargo building construction at JFK since 9/11 through its affiliate, ARK Development. ARK Development manages the real estate and leasing operations; ARK IEC operates the AVI cargo and quarantine enterprise.    

ARK Management Services LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability, or any other federal, state or local protected class.

Note: ARK Pet Oasis is a 24/7/365 business and so you may be expected to work holidays, overnight shifts, or weekends.

How to Apply:

To apply: Email a cover letter and resume in Word or PDF format and include the position you are applying to in the Subject Line, to: [email protected].

No telephone calls please. We regret, due to the volume of responses, only applicants of interest will be contacted.
Apply Via Email

Contact Information:

The Ark at JFK
Human Resources
XLinkedIn