Office Agent

Job No.: 000138 Worldwide Flight Services (WFS) Full-time • On-Site
  • Weekends
  • Holidays
  • Rotating Shifts
 Required Experience: Mid Level Location:  Jamaica, NY  11430 
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The work of an Office Agent includes computer data entry, preparing all flight documents, interfaces with U.S. Customs, preparing all import and export documentation, and accepting/distributing cargo in accordance with applicable air carrier and Department of Transportation (DOT) regulations.  Comply with WFS site security procedures for assigned warehouse and other operations.  Remain cognizant of WFS staff, security contractors, and visitors’ activities and report security breaches, suspicious occurrences, or non-compliance with the site security plan to managers or via the WFS whistleblower program.  This position is covered by a collective bargaining agreement.

Compensation:

$19.00 Per Hour

Benefits Offered:

  • 401K Matching
  • Health Insurance
  • Paid Time Off
  • Paid Training

Qualifications & Requirements:

  • HS Diploma, GED, or Equivalent.
  • Must be at least 18 years of age if the position requires driving cargo handling equipment.
  • Must have a valid driver's license and Port Authority or Airport Authority (if applicable) permit to use ramp side service roads.
  • Minimum typing speed of 30 WPM.
  • Ability to work rotating shifts including weekends (i.e., Friday, Saturday and Sunday), holidays and days off.
Note: This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.

Preferred Skills
  • Ability to learn PC skills and apply knowledge.
  • Ability to concentrate on detail.
  • Ability to read, write, fluently speak and understand the English language.
Physical Requirements/Working Conditions
  • Ability to lift up to 70 lbs.
  • Ability to handle the stress of a fast-paced eight-hour shift.
  • Ability to step up to an above ground level.

Job Responsibilities:

Responsibilities
  • Ability to drive all cargo handling equipment.
  • Retrieve import/deliver export documents to and from aircraft.
  • Reports to work on a regular and timely basis
  • Complies lists of customers for use as sales leads. 
  • Solicits orders or talks with customers to complete sales. 
  • Quotes prices and terms and prepares sales contracts for orders obtained. 
  • Estimates date of delivery to customer, based on knowledge of company’s delivery schedules.

Additional Information:

  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • Are you a top performer who thrives on recognition? On the spot awards offered through the Awardco Platform including gift cards and more!
  • Need quality medical care? Multiple options for both full and part-time employees!
  • Want WFS Employee Extras? Travel Discounts, Pet insurance, Discount Shopping & More!
  • Looking to stay healthy and improve your life? Wellness Programs offered to all employees!
  • Want to invest in your future? 401k program offered with company match!
  • Looking to grow and have a career with us? Opportunity for Internal Mobility and transfers available!

How to Apply:

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Contact Information:

Worldwide Flight Services (WFS)
Human Resources
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