Airline Customer Service Supervisor

Job No.: 000360 Hallmark Aviation Services Full-time • On-Site
  • Monday to Friday
  • Weekends
 Required Experience: Mid Level Location:  John F. Kennedy International Airport NY 
Expires: Dec 23, 2025
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The Airline Supervisor assists the Airline Account Manager with the airline operational and administrative processes while coordinating with the airline client/station manager to meet high quality standards.

Compensation:

$22.50 Per Hour

Benefits Offered:

  • Dental Insurance
  • Health Insurance

Qualifications & Requirements:

  • Minimum 18 months Airline Experience Preferred
  • Strong leadership abilities
  • Excellent focus on Customer and Client satisfaction
  • Must be able to work morning, afternoon and/or night shift
  • Ability and willingness to work harmoniously in a team environment
  • Strong leadership, but stronger team player
  • Ability to work under pressure
  • Able to communicate effectively, verbally and in writing
  • Thorough knowledge of airport operations: Arrivals, Departures, Ticket Counter
  • Basic knowledge of airline reservations
  • Able to solve basic problems within the operation: DBC, Delays, Cancellations, Etc.
  • Computer, typing and ticketing experience
  • Able to operate independently and work varied hours
Basic Requirements
  • At least 18yrs old, with a High School Diploma or G.E.D.
  • English proficient
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate
  • Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
  • Reading & comprehension of reference materials, instructions, policies & procedures

Additional Information:

  • Required Training: Required to study, and successfully complete two weeks of paid training
  • Shift: Open Availability Schedule [i.e. M/T/W/F/Sun or TBA] TBD. Weekends and Holidays Required
  • Language: English Required.
  • Salary/Benefits: $22.50/hr plus $4.54 Health Variance, Paid Parking, Voluntary Dental, Vision & 401K

How to Apply:

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Contact Information:

Hallmark Aviation Services
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