Cargo Service Agent

Job No.: 000367 American Airlines Part-time • On-Site
  • Weekends
  • Rotating Shifts
Required Experience: Entry Level Location:  John F. Kennedy International Airport NY 
Expires: Dec 23, 2025
Why you'll love this job
  • Fleet Service Clerks perform the handling of items on and off aircraft, carts, containers, and trucks; transporting items between terminals and aircraft; receiving, delivering, weighing and documenting of cargo in a cargo specific facility (warehouse) or a loading dock area.
  • The terms and conditions of this position are covered by the Transport Workers Union (TWU) Collective Bargaining Agreement. Starting pay is $20.50 per hour. 

Compensation:

$20.50 Per Hour

Benefits Offered:

  • 401K Matching
  • Health Insurance
  • Personal Travel Benefits
  • Wellness Programs

Qualifications & Requirements:

  • High school diploma or GED or international equivalent
  • Must be 18 years of age or older
  • Lift, load, unload, and transport bags and cargo to/from aircraft's, bag carts, and conveyor belts
  • Must have knowledge of and ability to use basic computer skills
  • People-oriented and highly motivated, with a positive and cooperative attitude
  • Good communication skills
  • Applicable valid driver’s license as required by local authorities
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
  • Ability to obtain jet bridge certification
  • Must have the ability to pass the US Postal Service background check

Job Responsibilities:

This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
  • Move baggage and cargo of various weights to and from aircraft
  •  Drive and operate belt loaders
  •  Service aircraft at gates with ground power and air conditioning
  •  Tow and pushback aircraft from gates
  •  Service aircraft lavatories and water ports
  •  Clean interior of aircraft when needed
  •  Position beverage and luggage carts around the ramp area
  •  Works outdoors in various weather conditions
  •  Work shifts that include irregular and/or extended hours, weekends and holidays.
  • Report to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings Adhere to government regulations (e.g., DOT, FAA, TSA) 
  • Adhere to company policies, procedures, and performance standards 
  • Perform all functions in accordance with safety procedures and policies 
  • Wear uniforms as required by company policy 
  • Wear all personal protective equipment (PPE) in accordance with rules and regulations
  • Work outdoors with exposure to extreme weather/elements, engine noise, and noxious fumes
Depending on your airport size, you may also do the following:  
  • De-ice aircraft by directing a chemical/water stream at aircraft surfaces 
  • Perform catering service

Additional Information:

Feel free to take advantage of all that American Airlines has to offer: 
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

How to Apply:

To have users apply for the job on your company website, enter the URL for the job application or the job listing, and the user will be redirected to apply.

Contact Information:

American Airlines