Duty Manager Cargo Services

Job No.: 000413 Swissport Full-time • On-Site Flexible Hours Required Experience: Mid Level Location:  John F. Kennedy International Airport NY 
Expires: Dec 31, 2025
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As a Cargo Duty Manager, you will be responsible for the day-to-day safe and efficient operation of cargo operations while ensuring customer service standards and contractual services are met.
The expected pay rate is $70,000/annually. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. 

Compensation:

$70,000 Per Year

Benefits Offered:

  • 401K Matching
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • Vision Insurance

Qualifications & Requirements:

  • High school diploma or equivalent required. Degree preferred
  • A minimum of 5 years warehouse management experience
  • Ability to deal with conflict
  • Communication skills
  • Ability to work under pressure
  • Customer focus and quality awareness
  • Must be able to work flexible working hours

Job Responsibilities:

  • Responsible for Quality, Health, Safety, and Environmental activities at the station with an objective of reducing employee injuries, aircraft, and equipment damage
  • Effectively manages staff time to reduce dependence on overtime
  • Ensures applicable safety and quality standards are met
  • Maintains as well as  up-dates company’s and customer manuals and documentation
  • Implements and monitors the local emergency plan
  • Develops and maintains good relations with customers and airport authorities
  • Find solutions to conflicts and irregularities
  • Attends and contributes to internal meetings
  • Comply with company Standard Operating Procedures (SOP) and policies
  • Perform related duties as assigned

Additional Information:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.” 
 
We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.  

How to Apply:

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Contact Information:

Swissport
Human Resources
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