Traffic Office Supervisor

Job No.: 000414 Swissport Full-time • On-Site Flexible Hours Required Experience: Entry Level Location:  John F. Kennedy International Airport NY 
Expires: Jan 2, 2026
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Cargo Office Supervisor is responsible for warehouse and storage facilities, loading and unloading air cargo, ensuring cargo related documentation is prepared timely and accurately, and regulatory requirements are adhered to and executed against appropriately.
The Supervisor is responsible for leading a team during a turnaround / in a specific area / on a specific task while ensuring compliance of safety, security and operational performance in line with policies and brand values.
The expected pay rate is $23.00 - $25.00/hr. Full-time employees are offered a range of health and wellness benefits as well as 401(k) with company match paid vacation time, sick time, and company paid holidays. 

Compensation:

$23.00 - $25.00 Per Hour

Benefits Offered:

  • 401K Matching
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time Off
  • Tuition Reimbursement
  • Vision Insurance

Qualifications & Requirements:

  • High school diploma or GED equivalent
  • Minimum of 2 years leadership experience
  • Ability to deal with conflicts
  • Strong oral and written communication skills
  • Ability to work under pressure
  • Customer focus and quality awareness
  • High standards in quality and service level agreements
  • Must be able to work flexible working hours

Job Responsibilities:

  • Supervise/control staff assignment, reporting and absences
  • Control of staff overtime and compensation management
  • Maintain applicable safety and quality standards
  • Maintain, up-date company’s and customer manuals and documentation
  • Keep up to-date with local emergency plan
  • Maintain good relations with customers and airport authorities
  • Report any irregularity and take appropriate action
  • Attend and contribute to internal meetings
  • Comply with company’s Standard Operating Procedures (SOP) and policies
  • All other duties as assigned

How to Apply:

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Contact Information:

Swissport
Human Resources
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