Passenger Service Agent – Part Time

Menzies Aviation

Job Number: 26144-104

Expires on November 1, 2026

 Category: Passenger Services

 John F. Kennedy International Airport (JFK)

 Compensation: $21.25 Per Hour

 Employment Type: Part-Time

 Schedule: Weekends, Flexible Hours, Holidays

 Experience: 

NOTE: This job requires obtaining a SIDA badge, which involves passing a comprehensive criminal background check.

Job Description

As a member of our passenger services team, you will be assisting passengers and their property in arriving safely at their destinations.

What you will be doing

  • Computerized check-in of passengers for international and domestic travel.
  • Designate seat assignments.
  • Verify documentation for international and domestic flights.
  • Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
  • Verify ticket and seat reservations.
  • Match manifest to on-board count
  • Assist with various governmental agency requirements.
  • Connect and disconnect Jetway/stairs as necessary.
  • Announce arrivals and departures as necessary.

Safety, Security, Well-being and Compliance: 

You will have a responsibility and duty while at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business, there is a potential risk to the health, safety, and welfare of everyone on our sites through the misuse of alcohol and drugs. As such, the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy. 

What we are looking for: 

  • Must be at least 18 years of age. 
  • Possess/maintain a valid Driver’s License and other FAA-required identification/seals. 
  • Must be able to speak, read, and write in English. 
  • Must be available and flexible to work variable shifts including weekends and holidays. 
  • Work is done indoors and outdoors – must be comfortable working in all weather conditions. 
  • Able to continuously lift, push and pull up to 70 lbs. 

Job Location

Menzies Aviation

Menzies Aviation

John F. Kennedy International Airport (JFK)

John F. Kennedy International Airport

Jamaica, New York 11430

How to Apply

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Menzies Aviation Limited

Menzies Aviation Limited

Menzies Aviation delivers world-class ground, cargo, and fuelling services across global airports with a commitment to safety, precision, and excellence.

View all of Menzies Aviation Limited job listings

Menzies Aviation is a committed equal opportunity employer and encourages applications from suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment where our global workforce’s diverse knowledge, perspectives, experiences, and approaches are represented. Where everyone feels valued and can reach their full potential. Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role.

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