Duty Supervisor

Job No.: 000388 dnata Full-time • On-Site Flexible Hours Required Experience: Entry Level Location:  John F. Kennedy International Airport NY 
Expires: Dec 11, 2025
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dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

Compensation:

$65,000 - $77,000 Per Year

Benefits Offered:

  • 401K Matching
  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Vision Insurance

Qualifications & Requirements:

  • High school diploma with 3+ years supervisor expereince. 
  • CDL License prefered
  • Prior Airline and food manufacturing experience.
  • knowledge of HACCP, & AOA.

Job Responsibilities:

  • Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
  • Schedule and control staff to meet labour productivity and overtime targets
  • Monitor and ensure compliance with all safety regulations
  • Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA),
  • Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
  • Document and follow up on all department processes in order to implement improvements
  • Ensure on-time and accurate production and/or catering of all flights
  • Monitor, direct and maintain performance of all nighttime departments on shift including porters, drivers, dishwashers, equipment packers, cold kitchen assembly.
  • Respond to and action any service interruptions by providing clear leadership and direction to hourly employees
  • Be the point of contact for the facility for all customer enquires or service related call

Additional Information:

  • Salary Range: $65,000- $77,000 annually
  •  Comprehensive Benefits Package:  Full-time employees are eligible for 401(k) and healthcare benefits including Medical, Dental & Vision
  •  Complimentary Daily Meals: Enjoy breakfast, lunch, and dinner during your shift 
Why Join dnata Catering?
  •  Purpose-Driven Work: Be part of a mission to deliver on the promises our customers make, guided by our values of safety, respect, teamwork, and innovation.
  •  Career Growth & Recognition: Accelerate your career with structured development programs, mentorship, and our Najm recognition platform that celebrates performance and service excellence.
  •  Inclusive Culture: Thrive in a collaborative, people-first environment where your voice matters, your contributions are valued, and your future is supported

How to Apply:

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Contact Information:

dnata
Human Resources
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