Manager

Job No.: 000509 OTG Concessions Management, LLC Full-time • On-Site Flexible Hours Required Experience: Mid Level Location:  John F. Kennedy International Airport NY 
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An OTG Manager powers day-to-day operations and drives operational excellence with every shift! They lead our amazing crew, ensuring service is sharp, high-energy, and exceptional. They keep guests happy, budgets tight, and safety and quality standards sky-high.

Compensation:

$65,000 - $75,000 Per Year

Qualifications & Requirements:

  • A hospitality degree is preferred.
  • 3–5 years in management, fullservice restaurants or retail (bonus points for multiunit magic!).
  • Stellar communication skills that keep teams aligned and guests impressed.
  • You’re fluent in Microsoft Suite—and it shows.
  • Flexibility is your middle name-early mornings, nights, weekends, holidays, even wild weather days… you’re ready.weather days… you’re ready.

Job Responsibilities:

  • Lead daily operations across OTG’s diverse concepts—from retail to QSR to fullservice—keeping every location running smoothly and efficiently.
  • Elevate every bite and sip by ensuring all food & beverage products meet OTG’s quality and presentation standards.
  • Own scheduling and staffing, making sure every shift is fully supported and service stays toptier.
  • Drive an amazing onboarding experience, delivering strong training plans that set new Crewmembers up for success.
  • Create a positive, uplifting workplace where Crewmembers feel supported, respected, and motivated.
  • Champion safety, ensuring a hazardfree environment and full compliance with OTG policies, workplace laws, and safety standards.
  • Take action on Coyle + NSF audits, leading corrective measures with urgency and accountability.
  • Know and communicate OTG policies clearly, using the Crewmember Handbook and CBA to ensure consistency and understanding across the team.

How to Apply:

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Contact Information:

OTG Concessions Management, LLC
Human Resources